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Food Safety Consultant

1 month ago

London, Greater London, United Kingdom Food Alert Ltd Full time
About Food Alert Ltd

We are a leading food safety and health & safety consultancy based in central London & Wellingborough, operating throughout the UK and internationally.

Job Role

We are seeking a skilled Food Safety Consultant to join our team, responsible for supporting our Advice Line service, responding to phone and email queries, and escalating technical queries to our technical personnel.

The successful candidate will be responsible for:

  • Triage and management of accident and incident reports, liaising with client sites to ensure accurate report completion and action close-out.
  • Review and completion of accident & incident and alleged food poisoning cases in line with internal procedures and KPIs.
  • Management of assigned allegations of food poisoning, liaising with client sites to ensure comprehensive investigations and escalation of high-risk cases.
  • Collation of alleged food poisoning evidence and investigation outcome letters for approval by clients.
  • Management of client Environmental Health enforcement reports, collating evidence of action completion and liaison with Local Authority Environmental Health departments.
  • Collation of Food Hygiene Rating Scheme re-rating reports and escalation of client reports to our technical personnel for potential appeal opportunities.
What We Offer

We offer a competitive package, including:

  • A strong customer focus and excellent relationship building skills.
  • Lots of support, exposure, and on-the-job training & development.
  • ~25 days holiday plus bank holidays and 3 'gift days' between Christmas and New Year.
  • Additional holiday enhancements, enhanced sick pay, and an Employee Assistance Programme.
  • Healthcare cash plan, discounted gym membership, life insurance, and referral bonuses.