High-Tech Service Specialist

2 weeks ago


Slough, Slough, United Kingdom Zenopa Full time
About the Role

We are seeking a skilled Night Field Service Engineer to join our team at Zenopa. This is an exciting opportunity for a motivated individual to develop their expertise in servicing and supporting clients with our cutting-edge products.

Key Responsibilities
  • Develop and maintain extensive knowledge of Company products, including Biological Safety Cabinets, Laminar Flow Units, and Fume Hoods.
  • Provide exceptional customer support by addressing technical queries, arranging urgent repairs or training, and troubleshooting field issues.
  • Train and upskill field resources on product technical aspects, ensuring they are equipped to handle complex issues efficiently.
  • Maintain inventory of necessary service parts and effectively manage stock levels.
Benefits
  • A competitive salary of £60,000 per annum, reflecting your skills and experience.
  • A comprehensive benefits package, including a company van for personal use, bonus opportunities, phone/laptop provision, and 25 days annual leave plus bank holidays.
  • The option to work overtime at enhanced rates (1.5x on Saturdays and 2x on Sundays).
  • Ongoing professional development through substantial investment in training, up to £18,000 annually.


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