Cyber Security Technical Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace. As a Cyber Security Technical Support Engineer, you will be responsible for providing technical support to our customers, ensuring smooth and efficient customer deployments, and collaborating with our development team to resolve issues.
Key Responsibilities:- Respond to support requests in the Darktrace Customer Portal
- Explain software features to customers to help them maximize the platform's potential
- Liaise between the development team and customers to resolve issues
- Support the Cyber Technology Specialist team with technical deployment aspects
- Proven ability to work with data and analytical tools
- Excellent interpersonal/communication skills, both verbal and written
- Tenacious, driven & ambitious
- An understanding of general networking and cyber security technologies
- Experience of support and incident response procedures and practices is an advantage
- 23 days' holiday + all public holidays, rising to 25 days after 2 years of service
- Additional day off for your birthday
- Private medical insurance which covers you, your cohabiting partner and children
- Life insurance of 4 times your base salary
- Salary sacrifice pension scheme
- Enhanced family leave
- Confidential Employee Assistance Program
- Cycle to work scheme
-
Cyber Security Technical Support Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeWe are seeking a skilled Cyber Security Technical Support Specialist to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Responsibilities:Respond to customer requests for support through our portalExplain software features and...
-
Cyber Security Technical Support Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Full timeAbout the RoleWe are seeking a highly skilled and motivated Cyber Security Technical Support Engineer to join our team at Darktrace. As a key member of our Customer Support team, you will be responsible for providing technical support and guidance to our customers, ensuring they get the most out of our platform.Key ResponsibilitiesRespond to support requests...
-
Cyber Security Technical Support Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Full timeRole OverviewWe are seeking a skilled Cyber Security Technical Support Specialist to join our team at Darktrace. As a key member of our Customer Support team, you will be responsible for providing technical support to our customers, ensuring smooth and efficient customer deployments, and collaborating with our development team to resolve issues.Key...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace. As a Cyber Security Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their smooth and efficient deployment of our platform.Key ResponsibilitiesRespond to support requests in...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace. As a Cyber Security Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their smooth and efficient deployment of our platform.Key ResponsibilitiesRespond to support requests in...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace. As a Cyber Security Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their smooth and efficient deployment of our platform.Key ResponsibilitiesRespond to support requests in...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace. As a Cyber Security Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their smooth and efficient deployment of our platform.Key ResponsibilitiesRespond to support requests in...
-
Cyber Security Technical Support Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeJob Title: Cyber Security Technical Support EngineerWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Respond to customer requests for support through...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeJob Title: Cyber Security Technical Support EngineerWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Respond to customer requests for support through...
-
Cyber Security Technical Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeJob Title: Cyber Security Technical Support EngineerWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Respond to customer requests for support through...
-
Cyber Security Technical Support Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeJob Title: Cyber Security Technical Support EngineerWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Respond to customer requests for support through...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeJob Title: Cyber Security Technical Support EngineerWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Respond to customer requests for support through...
-
Cyber Security Technical Support Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeJob Title: Cyber Security Technical Support EngineerWe are seeking a highly skilled and motivated individual to join our Customer Support team at Darktrace Ltd. This role requires a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Respond to customer requests for support through...
-
Cyber Security Technical Support Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Cyber Security Technical Support Engineer to join our Customer Support team at our Cambridge Headquarters. As a key member of our team, you will play a critical role in providing exceptional support to our customers, ensuring their deployments are running smoothly and efficiently.Key...
-
Cyber Security Analyst
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cyber Crime Full timeAbout Cyber CrimeCyber Crime is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.Job DescriptionWe are seeking a highly skilled Cyber Security Analyst to join our team. The successful candidate will have experience in cloud environments, particularly AWS, and a keen interest...
-
Cyber Security Analyst
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cyber Crime Full timeAbout Cyber CrimeCyber Crime is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.Job DescriptionWe are seeking a highly skilled Cyber Security Analyst to join our team. The successful candidate will have experience in cloud environments, particularly AWS, and a keen interest...
-
Cyber Security Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000Cyber Security Specialist OpportunityWe are seeking a skilled Cyber Security Specialist to join our team at The ONE Group Ltd. As a Cyber Security Specialist, you will play a key role in building and maintaining our IT Security Function.Key Responsibilities:Development and maintenance of cyber security procedures and strategiesLead on several Cyber Security...
-
Cyber Security Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000Cyber Security SpecialistWe are seeking a highly skilled Cyber Security Specialist to join our team at The ONE Group Ltd. As a key member of our IT function, you will play a critical role in building and maintaining our cyber security procedures and strategies.Key Responsibilities:Development and maintenance of cyber security procedures and strategiesLead on...
-
Cyber Security Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000Cyber Security Specialist Cambridge (Hybrid working)We are seeking a highly skilled Cyber Security Specialist to join our team at The ONE Group Ltd. As a key member of our IT function, you will play a crucial role in building and maintaining our cyber security function from the ground up.Key Responsibilities:Develop and maintain comprehensive cyber security...
-
Cyber Security Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £35,000 - £40,000Cyber Security Specialist Cambridge (Hybrid working)We are seeking a highly skilled Cyber Security Specialist to join our team at The ONE Group Ltd. As a key member of our IT function, you will play a crucial role in building and maintaining our cyber security function from the ground up.Key Responsibilities:Develop and maintain comprehensive cyber security...