Customer Experience Director
1 day ago
We are seeking an experienced Customer Experience Director to lead our hotel team at Travelodge Hotels. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.
Key Responsibilities- Develop and implement customer-focused strategies to drive satisfaction and loyalty.
- Motivate and coach hotel staff to achieve high standards of customer service.
- Analyse customer feedback and develop targeted action plans to drive improvement.
- Ensure compliance with health and safety regulations and company policies.
- Manage budgets and resources effectively to achieve business objectives.
To be successful in this role, you will need:
- A proven track record of leading teams and delivering results in a fast-paced environment.
- Excellent communication and interpersonal skills.
- The ability to analyse data and make informed decisions.
- Experience in a customer-facing industry, preferably in hospitality.
- A strong understanding of health and safety regulations and company policies.
- A competitive salary of £28,500 (FTE).
- A flexible and part-time working schedule.
- 50% discount on rooms and food/soft drinks.
- Discounts for friends and family with thousands of rooms at £14.99.
- £50 voucher on each work anniversary.
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years).
- Pension scheme totalling 8% (employer contribution 3%).
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Customer Service Director
4 days ago
Saint Peters, Kent, United Kingdom Vision Express Full timeCareer OpportunityVision Express is a leading optical retailer with a presence in multiple locations. We're seeking a highly skilled Customer Service Director to join our team in London. As an Assistant Store Manager, you'll play a key role in leading our team of optometrists and retail colleagues to deliver exceptional customer service and achieve store...
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Customer Experience Representative
4 days ago
Saint Peters, Kent, United Kingdom Grosvenor Casinos Limited Full timeJob DescriptionWe are seeking a Customer Experience Representative to provide exceptional service to our valued customers. As a key member of our team, you will be responsible for creating memorable experiences that drive customer loyalty and retention.ResponsibilitiesEngage with customers in a friendly and approachable manner, providing personalized...
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Customer Experience Specialist
3 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Saint Peters, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Experience Associate
4 days ago
Saint Peters, Kent, United Kingdom Rank Group Full timeAt Rank Group, we are committed to delivering exceptional customer experiences. As a Customer Experience Associate, you will be the face of our company, responsible for ensuring that every guest has an enjoyable visit. This role is perfect for individuals who enjoy working with people and have a passion for delivering top-notch service.The estimated salary...
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Customer Experience Specialist
5 days ago
Saint Peters, Kent, United Kingdom The Canterbury Bell Full timeAbout the RoleThe Canterbury Bell is seeking an experienced Customer Experience Specialist to join its dynamic front-end team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions between our customers and staff.Responsibilities:To provide exceptional customer service at the...
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Customer Experience Associate
2 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a highly skilled Customer Experience Associate to join our team at beBee Professionals. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.Key Responsibilities:Provide support to clients via phone, email, and chat.Resolve customer issues efficiently and escalate when necessary.Work...
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Customer Experience Manager
3 days ago
Saint Peters, Kent, United Kingdom Mears Group Full timeAbout Mears GroupMears Group is a leading provider of property services in the UK. Our team is dedicated to delivering exceptional customer experiences and creating positive outcomes for our residents.
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Sales and Customer Experience Representative
1 month ago
Saint Peters, Kent, United Kingdom Vodafone Full timeAbout Vodafone Broadstairs Partner StoreWe are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Broadstairs Partner store.Your Key ResponsibilitiesInteract directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Help resolve any issues a customer may have,...
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Sales Assistant
4 weeks ago
Saint Peters, Kent, United Kingdom Deichmann Full timeAbout DeichmannDeichmann, a leading retailer, is seeking an enthusiastic and passionate Sales Assistant to join our team in our Westwood Cross store. CompensationWe offer a competitive hourly rate of up to £11.64 per hour, plus non-contractual hourly sales commission. This part-time, permanent position provides various flexible schedules for candidates who...
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Retail Supervisor
4 weeks ago
Saint Peters, Kent, United Kingdom Deichmann Full timeRole SummaryDeichmann is seeking a Retail Supervisor to join the Westwood Cross store team. As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.About the RoleAs a Retail Supervisor, you will lead and supervise the store team in the absence of the Store...
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Design and Construction Director
4 days ago
Saint Peters, Kent, United Kingdom VGC Full timeJob TitleDesign and Construction DirectorWe are seeking a Design and Construction Director to join our team on a long-term contract basis.About the JobAs a Design and Construction Director, you will be responsible for ensuring that the processes and activities being managed are appropriately documented with appropriate records maintained and configuration...
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Dynamic Sales Director
2 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £35,000 - £55,000We are seeking a seasoned Sales Director to drive our sales efforts in the UK. The ideal candidate will have a proven track record in driving sales growth, leading high-performing teams, and fostering strong client relationships.Key Responsibilities:Develop and execute sales strategies to drive revenue growth and expand market share.Lead and motivate the...
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Team Performance Director
2 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a Team Performance Director to manage and inspire our team at beBee Professionals in the UK. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Responsibilities:Lead, motivate, and support the team to meet performance targets...
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Adult Services Director
4 weeks ago
Saint Peters, Kent, United Kingdom Domus Recruitment Full timeDomus Recruitment is seeking a seasoned Health and Social Care professional to fill the position of Adult Services Director in Worthing, West Sussex.This role involves overseeing the management of Supported Living services while taking responsibility as the Registered Manager.The successful candidate will lead and monitor performance, ensuring...
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Dining Experience Host
4 weeks ago
Saint Peters, Kent, United Kingdom Prezzo Full timeAt Prezzo, we're passionate about delivering exceptional dining experiences that leave a lasting impression on our guests.We're looking for a talented Dining Experience Host to join our team in Broadstairs.This role is perfect for individuals who thrive in fast-paced environments and are committed to providing top-notch service to every customer.The...
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Sales and Business Development Director
2 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £45,000 - £65,000As a Sales and Business Development Director at beBee Professionals in Saint Peters, you will be responsible for leading the sales and business development efforts to drive business growth and expansion.Key Responsibilities:Develop and execute business strategies to identify new market opportunities and drive revenue growth.Forge and maintain strong,...
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Customer Service Representative
2 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous experience in a customer-facing role and excellent communication skills.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information about our products and services.Work...
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Customer Service Representative
4 weeks ago
Saint Peters, Kent, United Kingdom The Boots Company PLC Full timeJob TitleCustomer AdvisorAbout the RoleWe are seeking a skilled Customer Advisor to join our team at The Boots Company PLC. As a key member of our retail team, you will provide exceptional customer service, ensuring that our customers receive a positive and engaging experience in our store.Key ResponsibilitiesProvide excellent customer service, responding to...
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Financial Operations Director
5 days ago
Saint Peters, Kent, United Kingdom Mears Group PLC Full timeJob OverviewMears Group PLC is seeking an experienced Financial Operations Director to support its commercial activities. This role requires strong operational and financial performance experience, with a salary of up to £60,000 depending on experience plus £4,500 car allowance and great company benefits.In this position, you will be responsible for...
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Customer Service Representative
2 months ago
Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Saint Peters, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and...