Customer Service Representative Part-Time
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at our Christchurch branch.
As a key member of our team, you will be responsible for providing exceptional customer service, hearing solutions, and advice to our clients. You will be the first point of contact for customers, and your role will involve welcoming them, providing information and support, and resolving any enquiries in a timely manner.
We are looking for a well-presented, friendly, and confident individual with a natural desire to help. You will need to have a clear speaking voice, be an excellent listener, and possess genuine empathy and patience. Additionally, you will require excellent written and computer skills, the ability to organize your time effectively, and a keen eye for detail.
Key Responsibilities:
- Welcome customers and provide information and support on hearing loss and solutions
- Data Entry, Diary, and Database Management
- Responsible for Reception area ensuring it is presented to a high standard at all times
What We're Looking For:
- Excellent listening skills and natural empathy
- Positive 'can-do' attitude
- Ability to communicate effectively
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