Customer Service Representative Part-Time

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Mika Recruitment & Consulting Limited Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at our Christchurch branch.

As a key member of our team, you will be responsible for providing exceptional customer service, hearing solutions, and advice to our clients. You will be the first point of contact for customers, and your excellent communication skills will be essential in building strong relationships and resolving any enquiries in a timely manner.

We are looking for a well-presented, friendly, and confident individual with a natural desire to help. You will need to have a clear speaking voice, be an excellent listener, and possess genuine empathy and patience. Additionally, you will be proactive, have excellent written and computer skills, and be able to organize your time effectively.

Key Responsibilities:

  • Welcome customers to the Centre and via phone
  • Provide information and support on hearing loss and solutions
  • Data Entry, Diary, and Database Management
  • Responsible for maintaining the Reception area to a high standard

What We're Looking For:

  • Excellent listening skills and natural empathy
  • Positive 'can-do' attitude
  • Ability to communicate effectively


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