Climbing Operations Coordinator

2 weeks ago


Northampton, United Kingdom Pinnacle Climbing Centre Full time

Job Summary:

The Pinnacle Climbing Centre is seeking a motivated Duty Manager to join our team. As Duty Manager, you will be responsible for leading a team, managing activities, and ensuring a high standard of customer service, safety, and efficiency throughout your shifts.

Key Responsibilities:

  1. Open/close the centre, keeping it clean, safe, and ready for customers.
  2. Oversee daily operations, bookings, and events.
  3. Conduct regular safety checks and address maintenance issues promptly.
  4. Manage climbing sessions, group bookings, and events, ensuring they run on time.

Requirements:

  • Previous experience in a duty manager or supervisory role (leisure/climbing industry preferred).
  • Strong customer service, communication, and leadership skills.
  • Interested in climbing.

What We Offer:

  • Competitive salary: £26,000 per annum.
  • Free climbing access to all Pinnacle sites and exclusive discounts on gear.
  • Full training and ongoing development opportunities.

Work Location: In person, Northampton

Expected Hours: 36–40 hours per week (day shifts, weekends, holidays)



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