Reporting and Improvement Specialist
2 days ago
Service Level Reporting Manager Job Description
Job Title: Service Level Reporting Manager
Location: Salisbury (100% Office Based)
We are seeking a skilled Service Level Reporting Manager to join our team in Salisbury. The successful candidate will be responsible for developing and maintaining the IT service catalogue, ensuring that all IT services are accurately described and maintained.
About the Role:
This is a key role within our IT department, responsible for ensuring that our IT services are accurately described and maintained. The ideal candidate will have strong collaboration and communication skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:
- Service Catalogue Development: Develop and maintain the IT service catalogue, ensuring that it accurately reflects the current state of our IT services.
- Stakeholder Engagement: Collaborate with stakeholders and service owners to ensure that all IT services are accurately described and maintained.
- Process Improvement: Continuously improve processes and services to ensure they meet the needs of our users.
Requirements:
- Experience: 3+ years of experience in IT service management.
- Skills: Strong collaboration and communication skills, ability to work in a fast-paced environment, knowledge of IT service management principles.
Salary and Benefits:
- A competitive salary range £70,000 - £90,000 per annum, based on experience.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
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