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About Pavers Shoes
Pavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly, engaging, and positive environment for people to work in.
Job Summary
We are seeking a Customer Advisor to join our team in Weymouth, providing exceptional customer service and advising customers on shoe care and accessories to compliment their needs.
Key Responsibilities
- Deliver exceptional customer service, achieving daily KPIs in the process
- Advise customers on shoe care and accessories, offering genuine, honest, and knowledgeable advice on our products
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements, and stockroom
Benefits
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service
- Company Contribution Pension
- Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
- Access to wellbeing and financial support through RetailTRUST
Requirements
- Good availability for weekend and weekday working
- Previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment
