Customer Service Representative

2 months ago


Weymouth, Dorset, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.

Key Responsibilities
  • Provide personalized support to customers through various channels, including in-branch, phone, and online.
  • Assist customers with transactions, product applications, and other banking services.
  • Build strong relationships with customers to understand their needs and preferences.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and banking services to provide accurate information to customers.
What We Offer

As a Customer Representative at Nationwide Building Society, you will enjoy a range of benefits, including:

  • A competitive salary and bonus scheme.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and collaborative team environment.
  • Opportunities for career progression and professional development.
  • A range of employee benefits, including a pension scheme, life assurance, and access to training and development programs.
About Us

Nationwide Building Society is the world's largest building society, with over 15 million customers and a reputation for excellence in customer service. We are committed to delivering a fairer, more rewarding, and more sustainable banking experience for our members.

We are proud to be a mutual organization, owned by our members and driven by our purpose to make a positive impact on society. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.



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