Team Leader

2 weeks ago


Hereford, Herefordshire, United Kingdom Costa Coffee Full time

Role Overview

We're seeking a skilled and passionate Team Leader to join our Costa Coffee team. As a Barista Maestro, you'll be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts and support colleagues in delivering unbeatable experiences
  • Maximise sales by making the most of people's talents
  • Train and accredit new Baristas
  • Drive high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

What We're Looking For

A passion for coffee and people is just the start of what we're looking for. We're looking for someone with team leadership experience, a flexible approach, and a willingness to learn and be bold, brave, and action-orientated.

What We Offer

We're proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Cycle to Work Scheme, with huge savings on bikes and accessories
  • Share Incentive Plan, giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions

About Us

At Costa Coffee, we believe in Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. We're a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.


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