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Barista Team Leader

1 month ago

Hereford, Herefordshire, United Kingdom Costa Coffee Full time

Role Overview

We are seeking a skilled Barista Maestro to lead our team and deliver exceptional customer experiences. As a Barista Maestro, you will be responsible for leading shifts, training new team members, and maintaining high standards of quality and service.

Key Responsibilities

  • Lead shifts and support colleagues in delivering outstanding customer experiences
  • Train and develop new team members to ensure they have the skills and knowledge to succeed
  • Maintain high standards of quality and service, including espresso quality and monthly coffee excellence scores
  • Drive sales and revenue growth through effective people management and customer engagement
  • Collaborate with the wider team to achieve business objectives and improve store performance

What We Offer

  • A competitive hourly rate, rising with training and experience
  • Opportunities for career development and progression
  • A fun and supportive work environment
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • A range of benefits, including life insurance, income protection, and a pension scheme

About Us

Costa Coffee is a leading coffee brand with a passion for delivering great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included and valued.