Aviva Major Claims Specialist
2 days ago
Job Summary:
We are looking for an experienced Major Claims Specialist to join our team at Aviva. As a key member of our Technical Claims function, you will be responsible for handling high-value and complex domestic claims from instruction to completion.
About the Role:
- Deliver a customer-focused and cost-effective service by handling household claims within agreed financial authority limits.
- Work collaboratively with other teams to manage all facets of a claim on a cradle-to-grave basis.
- Travel across the UK and work flexible hours, including evenings and weekends, as required.
Key Responsibilities:
- Handle high-value and complex domestic claims from instruction to completion.
- Develop and maintain relationships with customers, agents, and other stakeholders.
- Contribute to the development of new business strategies and initiatives.
Requirements:
- Minimum 5 years' experience in dealing with complex home claims, with exposure to losses in excess of £100,000.
- Qualified to a minimum of Cert CII, with aspirations to progress to Dip CII, and comparative CILA qualifications accepted.
- Detailed knowledge of technical insurance principles, subrogation, underwriting practices, and ABI report writing.
- Understanding of building practices and regulations related to property reinstatements and tendering processes.
What We Offer:
- Salary: £50,000 - £65,000 per annum, depending on experience.
- Excellent benefits package, including bonus opportunity, generous pension scheme, and 29 days' holiday plus bank holidays.
- Opportunities for career development and progression.
- A supportive and inclusive work environment.
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