Complex Claims Resolution Expert

18 hours ago


Norwich, Norfolk, United Kingdom Aviva Full time
Job Overview

Aviva is seeking a Complex Claims Resolution Expert to join its Technical Claims function on a home-based basis.

The successful candidate will be responsible for handling high-value and complex domestic claims, providing a customer-focused and cost-effective service, and working closely with customers to resolve their claims efficiently.

Key responsibilities include managing claims cradle to grave, prioritizing customer satisfaction and service, and working flexible hours, including evenings and weekends.

A competitive salary of £70,000-£90,000 per annum is on offer, along with an excellent benefits package, bonus opportunity based on performance, and other perks such as generous pension scheme and 29 days holiday.



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