Claims Expert

22 hours ago


Norwich, Norfolk, United Kingdom Aviva Careers Full time

**Job Overview**

As a skilled Claims Expert, you will be responsible for handling household claims from instruction to completion, within agreed financial authority limits. This role involves reasonable travel across the UK and flexible working that may also include evenings and weekends.

We are an in-house claims function for a market leading field claims service, delivering a hands-on bespoke service, managing all facets of a claim on a cradle to grave basis.

Salary: £60,000 - £80,000 per annum, depending on experience

Key Responsibilities:

  • Providing a customer-focused and cost-effective service by handling household claims
  • Responsible for managing all aspects of a claim, from instruction to completion
  • Flexible working, including evenings and weekends, as required
  • Reasonable travel across the UK

Requirements:

  • A minimum of Cert CII qualification
  • Experience in dealing with complex home claims, with exposure to losses in excess of £100,000
  • A full UK driving licence and residency in the region


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