Delivery Manager

3 weeks ago


Islington, Greater London, United Kingdom University of the Arts London Full time
Job Title: Delivery Manager

University of the Arts London (UAL) is a world-renowned institution for creative education, with a mission to inspire and empower individuals to succeed in the creative industries.

We are seeking a highly skilled Delivery Manager to join our UAL Online division, which aims to provide access to our world-class creative arts education to a global audience.

As a Delivery Manager, you will play a critical role in overseeing the successful implementation of complex business and technology initiatives, aligned with our strategic objectives.

You will work closely with cross-functional delivery teams and key stakeholders to ensure that customer needs are met, initiatives are delivered on time and to budget, and change is effectively embedded.

This is a 12-month Fixed Term Contract.

Your Key Responsibilities:
  • Experience of working within large organisations to deliver full project/product lifecycle change, following Agile and Waterfall methodologies.
  • Proven experience of delivering IT and business change, matrix managing project teams, and working with operational teams to embed new services in the live environment.
  • Strong stakeholder management experience with the ability to negotiate resources and prioritise requirements and communicate across a diverse audience.
  • Experience of prioritising workloads across multiple projects, organising time and resources effectively; creating detailed work schedules, and prioritising the activities needed to drive the project forward.
  • High level, proven interpersonal and communication skills are essential, as is the ability to lead, motivate and inspire a matrix team of project and operational professionals.
  • Experience of project governance, including relationship management with sponsors and influencers.
What We Offer:
  • Competitive salary of £50,961 - £72,510 dependent on experience.
  • 34 days annual leave plus public holidays.
  • Competitive pension package.
  • Family-friendly policies, including 26 weeks of full maternity or paternity pay.

UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, training, and personal development to recognise and reward the contributions they make, and to encourage excellence, creativity and diversity.



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