Technical Support Specialist
2 weeks ago
We are seeking a highly skilled and motivated Technical Support Specialist to support our business applications. As a key member of our team, you will be responsible for providing technical assistance and troubleshooting expertise to ensure the smooth operation of our applications.
Key Responsibilities- Provide technical support for business applications, including troubleshooting and resolving issues.
- Collaborate with cross-functional teams to deliver high-quality solutions and services.
- Maintain a deep understanding of our application portfolio and product roadmaps.
- Develop and implement effective troubleshooting strategies to resolve complex technical issues.
- Work closely with third-party vendors to ensure seamless integration and support.
- Proven experience in supporting business applications and troubleshooting technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with various stakeholders.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Experience with ITIL service management and ServiceNow is a plus.
- Ability to work in an Agile environment and adapt to changing priorities.
We offer a competitive salary and benefits package, including a company pension scheme, private medical insurance, and a cycle to work scheme. We are committed to recognizing and rewarding hard work and providing opportunities for growth and development.
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Aberdeen, Aberdeen City, United Kingdom Hexagons Autonomy & Positioning division Full timeOverviewHexagon's Autonomy & Positioning division is seeking a highly skilled Technical Specialist to join our global team. As a key member of our software support team, you will play a critical role in delivering exceptional customer experiences and driving the adoption of our innovative solutions.The RoleAs a Technical Specialist, you will be responsible...
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Aberdeen, Aberdeen City, United Kingdom Sulzer Full timeSulzer is a leading engineering company with a rich history of innovation. We are seeking a skilled Technical Support Specialist to join our Turbo Services division in Ellon, UK.The successful candidate will be responsible for conducting initial inspections and reviews of received equipment, recording conditions prior to dismantling. They will also perform...
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