Technical Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated Technical Support Specialist to support our business applications. As a key member of our team, you will be responsible for providing technical assistance and troubleshooting expertise to ensure the smooth operation of our applications.
Key Responsibilities- Provide technical support for business applications, including troubleshooting and resolving issues.
- Collaborate with cross-functional teams to deliver high-quality solutions and services.
- Maintain a deep understanding of our application portfolio and product roadmaps.
- Develop and implement effective troubleshooting strategies to resolve complex technical issues.
- Work closely with third-party vendors to ensure seamless integration and support.
- Proven experience in supporting business applications and troubleshooting technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with various stakeholders.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Experience with ITIL service management and ServiceNow is a plus.
- Ability to work in an Agile environment and adapt to changing priorities.
We offer a competitive salary and benefits package, including a company pension scheme, private medical insurance, and a cycle to work scheme. We are committed to recognizing and rewarding hard work and providing opportunities for growth and development.
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Technical Specialist
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Technical Support Specialist
4 weeks ago
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Academic Support Specialist
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Technical Support Specialist
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