Technical Support Specialist

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom Petrofac Full time

Petrofac is a leading international service provider to the energy industry.

We design, build, manage, and maintain infrastructure for our clients.

We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status, or disability.

We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.

The role of the Technical Support Specialist is to provide administrative support to the team.

Key responsibilities include:

  • Working independently and proactively.
  • Consulting with external service providers to arrange offsite workshops.
  • Organizing and coordinating relevant meetings and subsequent follow-up.
  • Communicating with the department as directed.
  • Coordinating and issuing monthly and weekly reports, including updating KPI dashboards.
  • Structuring and organizing administrative work to promote efficient operation of the office.
  • Supporting the team with travel and logistic requests as requested.
  • Carrying out assigned tasks and activities in compliance with instructions and processes, but where some independent judgment is required.
  • Assessing and recommending methods for improving office and facility procedures and functions.
  • Supporting the team in managing all necessary paperwork related to personnel travel and expenses.

Essential qualifications and skills:

  • Intermediate vocational education in Secretary/Administration.
  • Relevant, similar work experience.
  • Engaging and keen to share new ideas to improve current working processes and procedures.
  • Understanding and familiarity of departmental procedures and relationship between P&E, maintenance, operations, and departments.
  • Demonstrate good organization and planning skills.
  • Effective communication skills with the ability to absorb and question information in meetings to generate succinct MoMs.
  • Computer literate with experience of Microsoft office software as well as working knowledge of industry software packages such as Maximo, Synergi, PIMS, SAP, Procient, or similar.
  • Spoken and written English.

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