Front of House Leader

15 hours ago

Portsmouth, Portsmouth, United Kingdom Pret a Manger Full time
About the Role

We are seeking a highly motivated and customer-focused Front of House Leader to join our team at Pret a Manger. As a Front of House Leader, you will be responsible for delivering exceptional customer experiences, leading by example, and driving high standards in our shops.

Key Responsibilities:
  • Lead the team by example, demonstrating a genuine care for customer happiness and satisfaction.
  • Drive high standards every time, whether it's through the quality of our food and drinks or the appearance of our shops.
  • Create personalized experiences that connect with each customer on a personal level.
  • Be the friendly face of Pret, inspiring your team to do the same.
  • Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
  • Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
What We Offer:
  • A competitive hourly rate of £12.60 to £13.85, inclusive of a weekly mystery shopper bonus of £1.25 per hour.
  • Flexible shifts to suit your lifestyle.
  • Free meals while you're working.
  • Club Pret Membership, with 50% off food and 5 free drinks a day.
  • Earn an extra £5 when you start to work between 3am and 5am.
  • Earn up to £200 cash when you successfully refer a friend.
  • 28 days paid holiday (pro-rata if you're part-time).
  • Virtual GP.
  • Your Pret Benefits - employee discount program (Retails, Food, restaurants, Gym, etc).
  • Free shoes.
  • Rewards for being outstanding.
  • Pension scheme.
  • Length of service reward.
  • And more...
About Us:

Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day.

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