Front of House Team Leader

2 days ago

Portsmouth, Portsmouth, United Kingdom Stonegate Group Full time

Location: The Dockyard

Front of House Team Leader

We are seeking an experienced Front of House Team Leader to support our management team in creating and delivering a vision for exceptional guest experiences. As a key member of our team, you will ensure that standards and compliance are maintained in the manager's absence, creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Support the management team in developing and implementing strategies to enhance guest experiences
  • Ensure that all team members are trained and equipped to provide exceptional customer service
  • Monitor and maintain high standards of cleanliness and organization in the Front of House area
  • Collaborate with the management team to identify areas for improvement and implement changes to enhance the guest experience

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • Flexible working hours and a supportive work environment
  • Discounts on food and drink for you and your friends across our managed estate
  • Access to our online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our pubs and bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Vitality Healthcare
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages
  • Award-winning development programmes

About Us:

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at [insert link].

Equal Opportunities:

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Dockyard directly.

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