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Front of House Team Leader

2 months ago

Portsmouth, Portsmouth, United Kingdom Crafted Social Full time
About the Role

We are seeking an experienced and passionate Front of House Team Leader to join our team at Crafted Social. As a Front of House Team Leader, you will play a key role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities
  • Support the management team in creating and delivering a vision for exceptional customer service
  • Ensure standards and compliance are maintained in the absence of management
  • Lead by example and motivate the team to provide outstanding service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the team to create a positive and inclusive work environment
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a talented and passionate team
  • A range of rewards and incentives for outstanding performance
About Us

Crafted Social is a leading hospitality company that prides itself on delivering exceptional customer experiences. We are committed to creating a positive and inclusive work environment that values our employees and supports their growth and development.