Front of House Team Leader

4 weeks ago


Portsmouth, Portsmouth, United Kingdom Stonegate Group Full time

Location

The Dockyard

Job Title

Front of House Team Leader

We are seeking an experienced Front of House Team Leader to join our team at The Dockyard. As a key member of our management team, you will be responsible for creating a welcoming atmosphere for our guests and ensuring that our high standards of service are consistently met.

Key Responsibilities

  • Support the management team in creating and delivering a vision for exceptional customer service
  • Ensure that standards and compliance are maintained in the absence of management
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of Front of House staff to deliver exceptional service

Requirements

  • Proven experience in a Front of House or hospitality management role
  • Excellent communication and leadership skills
  • Ability to work under pressure and maintain a calm and professional demeanor
  • Knowledge of hospitality industry standards and regulations

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us

The Dockyard is a friendly bar in the heart of Portsmouth's student community, offering a relaxed atmosphere and a wide range of craft beers, street food, and vegan options. We are passionate about providing exceptional customer service and creating a welcoming environment for our guests.

How to Apply

If you are a motivated and experienced Front of House Team Leader looking for a new challenge, please submit your application, including your CV and a cover letter, to The Dockyard. We look forward to hearing from you



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