Front of House Operations Manager
3 weeks ago
Unlock Your Leadership Potential
At Slim Chickens, we're on a mission to serve up the best chicken around, and we need a dynamic Front of House Supervisor to join our growing family. As a Front of House Operations Manager, you'll be responsible for supervising and coordinating front-of-house operations to ensure seamless service. You'll lead, mentor, and motivate the front-of-house team to deliver outstanding customer experiences.
Key Responsibilities:
- Supervise and coordinate front-of-house operations to ensure seamless service.
- Lead, mentor, and motivate the front-of-house team to deliver outstanding customer experiences.
- Ensure the highest standards of customer service, cleanliness, and presentation.
- Manage guest relations, handle any issues, and ensure customer satisfaction.
- Assist with staff training and development to uphold our brand standards.
- Support the management team in driving sales and achieving business goals.
- Create a welcoming and positive atmosphere where both staff and guests thrive.
What We're Looking For:
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
- A natural leader with the ability to inspire and guide a team.
- A passion for hospitality and delivering top-notch service.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Ability to stay calm and efficient under pressure.
- Flexibility to work various shifts, including weekends and bank holidays.
Why You'll Love It Here:
- Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands.
- Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Get 20% off at Carluccio's retail gift shop & deli.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
At Slim Chickens, we're passionate about providing exceptional customer service and creating memorable dining experiences. If you're ready to lead the front of house and support a fantastic team, we'd love to hear from you.
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