Insurance Claims Specialist

3 weeks ago


Manchester, United Kingdom Barker Munro Recruitment Ltd Full time
About Us

Barker Munro Recruitment Ltd is a leading insurance organization seeking a dedicated and professional Claims Handler to manage a portfolio of Employers Liability and Public Liability Cases.

Job Overview

This role offers a unique opportunity to work in a fast-paced environment, delivering high-quality advice services to clients regarding claims issues. The ideal candidate will be responsible for liaising with insurers and other interested parties to expedite the claims process, ensuring excellent client satisfaction.

Responsibilities
  1. Liaising with Insurers: Work closely with insurers to manage claims from beginning to conclusion, taking pride in exceeding client expectations.
  2. Client Communication: Advise and update clients on relevant events and discussions during the claims process.
  3. Claims Management: Efficiently manage claims, keeping the system updated with all relevant information.
  4. Workload Balance: Balance workload to service clients promptly and expertly.
  5. Communication: Update insurers and recovery agents on any additional information acquired during the claims process.
  6. Accuracy: Ensure claims statistics are accurate and produced in accordance with Service Level Agreements (SLAs).
Requirements
  1. Experience: Experience within the insurance or legal industry with expertise in liability claims handling.
  2. Customer Service: Strong customer service drive along with good planning and analytical skills.
  3. Risk Management: Ability to spot potential risks and seek advice when required.
  4. Communication: Good communication and interpersonal skills.
What We Offer

This role offers hybrid working arrangements and a comprehensive benefits package.



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