Assistant Night Manager
2 weeks ago
We are seeking a skilled Night Shift Hospitality Lead to join our team at voco Exeter Science Park. As a Night Shift Hospitality Lead, you will be responsible for ensuring the smooth operation of the hotel during the night shift. This includes running night audit, health and safety checks, night security walks, and dealing with guest requests.
Our ideal candidate will have a strong background in front of house or reception operations and be comfortable working the night shift. You will be required to have excellent communication skills, as detailed handovers are necessary for the incoming shift and Duty Manager. Additionally, you will need to have excellent customer service skills to provide a high level of service to our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means great flexibility is required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.
As a Night Shift Hospitality Lead, you will have the opportunity to create memories that our guests will never forget. This could be the next step for you into a Head of Department position - we actively encourage internal development and progression.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
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