Night Shift Operations Manager
4 weeks ago
We are seeking a highly skilled Night Shift Operations Manager to join our team at Oak Furnitureland. The successful candidate will be responsible for ensuring the effective working of their team over the course of a shift, ensuring Key Performance Indicators (KPIs) are achieved. This includes making sure all Health & Safety and compliance measures are met and the depot is operating at maximum capacity.
The Night Shift Operations Manager will continuously review ways of working, identify improvements, and implement these within the team. They will be responsible for delegating tasks to their staff and setting targets and goals to keep the team on track and review performance to ensure growth.
Key responsibilities include:
- Ensuring customer complaints are dealt with swiftly to prevent negative impact on the OFL brand.
- Ensuring vehicle, driver, and load documentation is available for the journey and meets legal requirements.
- Completing 5 vehicle checks per week with drivers to ensure adherence to policy.
- Ensuring regulatory compliance of drivers in line with EU and domestic drivers' hours rules, working time directive, driver licensing, and driver certificate of professional competence training.
- Supervising regulatory compliance of vehicles in accordance with the DVSA 'Guide to Maintaining Roadworthiness'.
- Monitoring and reporting on the day-to-day operational performance of the supply chain.
- Developing and motivating teams to achieve expected KPIs and building a positive depot culture.
- Planning the training needs of transport/warehouse operatives to ensure regulatory compliance and continued professional development.
- Following internal and external audit procedures for transport and warehouse operations related to environmental impact, health, safety, wellbeing, and regulatory compliance.
Requirements:
- Proven experience of managing teams within an operations environment, preferably within the furniture or logistics industry.
- Demonstrable knowledge of developing, motivating, and training teams to achieve expected KPIs.
- Knowledge of Health & Safety and compliance in relation to warehouse/transport environments.
We offer a competitive salary, 28 days' statutory holiday, and a range of benefits, including employee discount, life assurance, and a pension scheme.
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