Porter Operations Manager
1 month ago
The Royal Devon University Healthcare NHS Foundation Trust is seeking an enthusiastic and motivated individual to join the Portering Team. The successful candidate will report into a member of the Portering Leadership Team.
Key Responsibilities
- Work closely with the Portering Operations Manager, Site Practitioners, and On-Call teams to prioritize operational requirements.
- Assist the Portering Operations Manager in managing portering duties and staff performance.
- Undertake shift working patterns, including nights, days, weekends, and bank holidays, with allowances paid.
- Contribute to the development and delivery of Portering services.
- Work with the Portering Operations Manager to assess operational needs and assign staff accordingly.
- Deliver a quality service to patients, staff, and visitors, in accordance with the Trust's purpose and values.
- Receive work requests via telephone and the Trust's My Care computer system, taking prompt and courteous action to ensure timely service delivery.
- Supervise and prioritize work, directing staff via 2-way radio, telephone, and the My Care system to optimize resource use.
- Ensure duties carried out by Dispatchers/Porters are completed accurately and in a timely manner.
- Carry out Corridor Clearance duties, in line with the Trust's Fire Advisory regulations.
- Fulfill Furniture/Office move requests.
Working Pattern: 12-hour shifts, including nights, days, weekends, and bank holidays, with allowances paid.
About Us
The Royal Devon University Healthcare NHS Foundation Trust is one of the largest employers in Devon, with over 15,000 staff members. Our core services cover a vast area, and we deliver a wide range of emergency, specialist, and general medical services through our hospitals and community settings. We strive to provide world-class care to our local communities, with a focus on research, innovation, and patient-centered care.
Benefits
We offer a comprehensive range of benefits, including access to our occupational health services, staff discounts, and salary sacrifice options. Our commitment to inclusivity and diversity is reflected in our recruitment practices, and we welcome applications from individuals of all backgrounds and abilities.
Person Specification
- Essential:
- See job description for full requirements.
- Desirable:
- See job description for full requirements.
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