Client Service Specialist

3 weeks ago


Antrim, United Kingdom McGregor Boyall Full time

McGregor Boyall, a leading recruitment agency, is seeking a permanent customer onboarding specialist for one of its prestigious clients in the financial sector. The successful candidate will play a crucial role in ensuring exceptional service delivery and have experience in managing client onboarding processes.

The ideal candidate will be responsible for providing insight to enhance customer satisfaction, analyzing customer data, and identifying trends. They will also serve as the first point of contact for support and have strong analytical and problem-solving skills.

We are looking for someone with at least 2 years' experience within the financial services sector, preferably in Middle Office. They should also have excellent customer service experience, knowledge of Hubspot (CRM system), and a track record of facing off to stakeholders and customers.

This full-time position comes with an attractive salary of up to £40,000 per annum, plus additional benefits. The ideal candidate would need to come into the office 4 days a week. Interviews are being held as soon as possible.



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