Client Relationship Specialist

1 week ago


Bristol, Bristol, United Kingdom Bristol City Council Full time

Company Overview

Bristol City Council is a forward-thinking organisation that strives to make a positive impact on the community. We are committed to delivering excellent services and providing opportunities for growth and development.

Salary

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, as well as a range of benefits including flexible working, agile-working post completion of 6 months' probation/training), flextime working and enrolment in the LGPS pension scheme.

Job Description

This role is an exciting opportunity to join our team as a Client Relationship Specialist. As a key member of the Business Relationship Manager's support team, you will play a crucial part in delivering high-quality services to internal and external customers alike.

You will be responsible for supporting with a range of services and functions, including creating and maintaining accurate accounting records, providing updates and financial information/forecasting to the management team, and assisting with the recovery of unpaid invoices.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication skills and the ability to speak English to a good standard or through the use of a BSL interpreter
  • Strong analytical and problem-solving skills, with the ability to apply and analyse data in Excel to manage client details and financial data
  • Proficiency in using a range of systems and a willingness to learn new technologies and processes as needed
  • A proven track record of delivering high-quality work and meeting deadlines

Benefits

In addition to the competitive salary, we offer a range of benefits including:

  • Flexible working and flexitime
  • Agile-working post completion of 6 months' probation/training)
  • Enrolment in the LGPS pension scheme
  • A generous annual leave allowance

Others

Please note that this role is subject to an Enhanced DBS Check. Knowledge of Bristol Operations Centre is an advantage, but full training and mentoring will be provided.



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