Implementation Engineer

2 weeks ago

Basingstoke, Hampshire, United Kingdom HID Full time

About the Role:

HID is seeking a highly skilled Implementation Engineer to join our team. As a key member of our global team, you will be responsible for providing technical support in the development and implementation of customer applications and company products.

Key Responsibilities:

  • Conduct on-site installations, enhancements, maintenance, and support for new and existing systems.
  • Implement new product configurations/software upgrades, install network devices and/or hardware components/peripherals.
  • Support a wide range of skills in the implementation of solutions at customer sites.
  • Develop and implement effective technical solutions to meet customer needs.
  • Collaborate with cross-functional teams to ensure successful project delivery.
  • Stay up-to-date with industry trends and emerging technologies to drive innovation and improvement.

Requirements:

  • Education: Degree in software engineering or computer science, or equivalent experience.
  • Experience: Minimum of 3-5 years' experience in implementation and technical support roles.
  • Technical skills: Proficiency in Windows domain services, Microsoft SQL Server, Windows Failover Clustering, backup technologies, and cloud infrastructure platforms (Azure or AWS).
  • Soft skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and adapt to changing priorities.

About HID:

HID is a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. We empower our employees to work as part of a global team in a flexible work environment, learning and enhancing their expertise.

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