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Support Living Service Director

1 month ago

Liverpool, Liverpool, United Kingdom Hays Careers Full time

Job Summary:

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We are seeking an experienced Support Living Service Director to lead our new service for adults with autism and other challenging behaviors. As a key member of our team, you will oversee the entire operation and implement strategies to drive success.

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About the Role:

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You will be responsible for managing a team of 24 staff members, all of whom have previous experience working with us in domiciliary care. Your role will have a significant impact on shaping the future of our service and determining who will join your management team.

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Key Responsibilities:

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  • Managing a supported living service for adults\
  • Holding a full clean British driving license\
  • Adapting to changing circumstances\
  • Leading a team and communicating effectively\
  • Maintaining a safe and supportive environment\
  • Fostering strong relationships with clients and colleagues\
  • Evaluating performance and implementing improvements\
  • Staying up-to-date with industry developments and best practices\
  • Promoting a culture of excellence and continuous learning\
  • Respecting diversity and promoting inclusivity\
  • Building a high-performing team that delivers exceptional results\
  • Ensuring compliance with regulations and standards\
  • Providing regular feedback and coaching to team members\
  • Developing and implementing policies and procedures\
  • Collaborating with other departments to achieve shared goals\
  • Communicating effectively with stakeholders, including clients, families, and external partners\
  • Maintaining accurate records and reporting progress\
  • Participating in training and professional development opportunities\
  • Conducting regular quality checks and audits\
  • Implementing safety protocols and emergency procedures\
  • Suggesting improvements and innovations to enhance the service\
  • Engaging in performance management and discipline procedures when necessary\
  • Playing an active role in shaping the company's vision and strategy\
  • Representing the company at external events and meetings\
  • Contributing to the development of new services and initiatives\
  • Providing input into policy and procedure development\
  • Participating in staff recruitment and selection processes\
  • Coaching and mentoring junior staff members\
  • Identifying and addressing any issues or concerns promptly\
  • Maintaining confidentiality and adhering to data protection guidelines\
  • Supporting the company's mission and values\
  • Enhancing the company's reputation through excellent service delivery\
  • Complying with health and safety regulations\
  • Monitoring and controlling expenses\
  • Preventing bullying and harassment in the workplace\
  • Contributing to a positive and inclusive work environment\
  • Maintaining a healthy work-life balance\\/ul>\

Requirements:

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To succeed in this role, you will need:

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  • A degree in a relevant field (e.g., social work, healthcare, business)\
  • Proven experience as a manager in a supported living setting\
  • Strong leadership and communication skills\
  • Ability to work flexibly and adapt to changing circumstances\
  • Excellent problem-solving and decision-making abilities\
  • Strong interpersonal and teamwork skills\
  • Able to manage competing priorities and deadlines\
  • Good understanding of relevant laws, regulations, and standards\
  • Competent IT skills, including Microsoft Office and cloud-based platforms\
  • Flexibility to work varying shifts, including evenings and weekends\
  • Ability to work under pressure and maintain a calm demeanor in challenging situations\
  • Willingness to learn and develop new skills\
  • Commitment to ongoing professional development\
  • Reliable transportation and a valid driver's license\\/ul>\

What We Offer:

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In return for your expertise and dedication, we offer:

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  • A competitive salary range (£45,000 - £60,000 per annum)\
  • A comprehensive benefits package, including health insurance, pension plan, and paid time off\
  • A dynamic and supportive work environment\
  • Ongoing training and professional development opportunities\
  • The chance to make a meaningful difference in the lives of adults with autism and other challenging behaviors\
  • A collaborative and inclusive team culture\
  • The opportunity to contribute to the development of new services and initiatives\
  • A flexible and adaptable work schedule\
  • Access to cutting-edge technology and resources\
  • A commitment to work-life balance and employee well-being\\/ul>\

About Us:

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Hays Careers is a leading provider of recruitment services, dedicated to connecting talented individuals with exciting job opportunities. Our mission is to deliver exceptional results while maintaining a strong focus on client satisfaction and candidate support.

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Contact Information:

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Please submit your application, including your resume and a cover letter, via our website. We look forward to reviewing your qualifications and discussing this opportunity further.