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Service Controller

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Normanton on Trent, Nottinghamshire, United Kingdom Kemp Recruitment Full time
{"Job Title": "Service Controller", "Job Description": "Job Summary

Kemp Recruitment is seeking a skilled Service Controller to join their team. As a Service Controller, you will be responsible for handling customer inquiries, managing breakdowns, and coordinating with the engineering and transport teams to ensure seamless service delivery.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and communicating effectively with colleagues.
  • Breakdown Management: Manage breakdowns by coordinating with engineers, updating job cards, and ensuring prompt resolution.
  • Machine Availability: Monitor machine availability, update status, and ensure accurate allocation.
  • Coordination: Collaborate with engineering and transport teams to ensure efficient service delivery.
Requirements
  • Industry Experience: Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.
  • Technical Skills: Proficiency in Microsoft Office Suite and general computer skills.
  • Communication Skills: Strong verbal and written communication abilities.
Benefits
  • Career Growth: Opportunities for professional development and career progression within a leading national company.
  • Supportive Environment: A friendly and supportive team culture.
How to Apply

If you are interested in this Service Controller role or seeking advice on your next career move, please contact Mia at Kemp Recruitment. Apply with an up-to-date CV and reference code INDJR.", "Language": "en-US"}