Credit Controller

2 weeks ago


Horsham, West Sussex, United Kingdom Telecom Acquisitions Ltd. Full time
About the Role

We are seeking a highly skilled Credit Controller to join our team at Telecom Acquisitions Ltd. As a key member of our finance department, you will be responsible for managing customer payments, negotiating payment plans, and ensuring timely collection of debts.

Key Responsibilities
  • Contacting customers to discuss payment arrangements and negotiate payment plans
  • Processing and generating reminder letters and emails
  • Allocating payments onto the ledger and processing payment and direct debit runs
  • Placing restrictions on customer services when payment is overdue
  • Upselling existing products and services
Requirements
  • Minimum of 3 years' experience in a Collections Advisor or Credit Control role
  • Calm and clear telephone manner, with ability to listen, empathise, and explain
  • Strong administrative skills and attention to detail
  • Assertive and able to work well under pressure
  • Ability to work in a team and independently
What We Offer
  • Competitive salary and commission structure
  • 50% discount on our broadband and utility packages
  • 33 days' holiday allowance, including bank holidays
  • 5 additional days' leave granted based on length of service
  • Buy and sell holiday allowance scheme
  • Death in service benefit and pension scheme
  • Eye care vouchers and complimentary drinks on Fridays
  • Company lunches and breakfasts, and fun incentives
  • £1,000 Refer a Friend Scheme and £250 Bright Ideas Scheme

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