Data Protection Specialist

3 weeks ago


Romford, Greater London, United Kingdom Howden Group Holdings Full time

About the Role

We are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a Data Protection Specialist, you will be responsible for managing data rights processes, including subject access requests, from start to finish.

Main Responsibilities

  • Preparing complaints quality assurance metrics for regular reviews
  • Liaising with the claims department on regular complaint reviews
  • Participating in meetings with third-party administrators and Financial Ombudsman Service reviews
  • Logging and responding to subject access requests, maintaining and updating the log, preparing reports, and liaising with the Data Protection Officer at DUAL
  • Collating data protection metrics to report to the Data Protection Officer on a monthly basis, including data rights and data protection incidents and complaints
  • Identifying and escalating high-risk processing that may require a Data Protection Impact Assessment
  • Supporting the business in improving data protection controls
  • Establishing and maintaining a Record of Processing Activity
  • Collaborating with the Data Protection Officer to ensure data protection controls are embedded into systems and practices
  • Staying current with emerging data protection risks and trends
  • Ensuring all required online and continuing professional development training is completed as required by the business

Requirements

  • Proven experience of managing subject access requests and complaint management/oversight
  • Able to prioritize workloads effectively and work to regulatory deadlines
  • Ability to quickly understand procedural issues and implement changes
  • Able to make quick and precise decisions
  • Good understanding of Financial Conduct Authority regulations
  • Good organizational and time management skills
  • Good listening skills
  • Ability to communicate well at all levels both verbally and in writing
  • Able to work under pressure
  • Awareness of market changes and influences that could affect the business

About Us

At Howden Group Holdings, we value diversity and are committed to creating an inclusive work environment. We believe that our people are our greatest asset and are dedicated to supporting their growth and development. We offer a range of benefits and opportunities for professional development, including training and education programs, mentorship, and career advancement opportunities.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.



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