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IT Infrastructure Specialist

2 months ago


Eastbourne, East Sussex, United Kingdom Zunoma Full time
About Zunoma

Zunoma is a leading security printing company that utilizes innovative and technological solutions to combat forgery and counterfeiting in various sectors.

We serve customers worldwide and pride ourselves on being a responsible, reputable, and experienced supplier.

Job Overview

We are seeking a skilled IT Administrator to join our Technology department, contributing to the maintenance and optimization of our IT infrastructure while providing exceptional support to our internal stakeholders.

Key Responsibilities
  • Technical Support
    • Provide comprehensive 1st and 2nd line support for software and hardware issues, resolving technical problems promptly and efficiently.
  • Operating System Management
    • Install, configure, and maintain operating systems including Windows, Mac, and Linux, ensuring optimal performance and reliability.
  • Microsoft 365 Administration
    • Manage Microsoft 365 suite, including user administration, email configuration, and troubleshooting.
  • Network Infrastructure Management
    • Administer network infrastructure, including routers, switches, and firewalls, to ensure seamless connectivity and data security.
  • Backup and Disaster Recovery
    • Implement and maintain backup solutions to safeguard critical data and facilitate disaster recovery processes.
  • CCTV and Door Entry Systems
    • Manage CCTV and door entry systems, ensuring functionality and security compliance.
  • Security and Compliance
    • Collaborate with internal teams to ensure compliance with ISO27001 and Cyber Essentials standards, implementing security measures and conducting audits as necessary.
Requirements
  • Education
    • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Experience
    • Proven experience in IT administration, with proficiency in Windows, Mac, and Linux operating systems.
  • Skills
    • Strong knowledge of Microsoft 365 administration, including Exchange Online and SharePoint Online.
    • Experience with Active Directory/Entra systems, including user management and group policies.
    • Demonstrated expertise in providing 1st and 2nd line support for software and hardware issues.
    • Familiarity with network administration, including TCP/IP, DNS, DHCP, and VLANs.
    • Prior experience with backup solutions and CCTV systems preferred.
    • Knowledge of ISO27001 and Cyber Essentials standards highly desirable.
  • Personal Qualities
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
    • Proactive problem-solving skills and a strong commitment to delivering exceptional customer service.
What We Offer
  • Competitive Salary
  • Annual Leave and Bank Holidays
  • Parking on Site
  • Employee Rewards Platform
  • Cycle to Work Scheme