Management Team Lead
4 weeks ago
About Us:
Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.
Your Key Responsibilities:
- Lead a high-performing team to deliver exceptional customer experiences and operational excellence.
- Run an exceptional operation, front-of-house, ensuring that all customers receive a memorable experience.
- Support the General Manager back-of-house in delivering on centre goals and financial targets.
- Evaluate and improve processes to maintain the highest standards and service in the industry.
- Maintain a safe and fun environment for our customers.
The Ideal Candidate:
- Has management experience, ideally within the leisure, hospitality, or retail industry.
- Possesses a passion for customer service and can demonstrate inspiring and developing large teams.
- Is willing to work nights and weekends.
- Demonstrates a desire for success and career progression.
What We Offer:
- A competitive salary of £20,000 - £25,000 per annum (dependent on experience) + centre outperformance bonus.
- A monthly bonus scheme.
- A 40-hour contract + additional pay for extra shifts.
- 50% off food when working.
- An optional pension plan.
- 28 days holiday + additional days holiday with length of service.
- Access to our Centre Manager in Training programme and apprenticeships.
- Free games vouchers every month.
- 30% discount off food and drink for you and up to five friends.
- Access to our EAP for you and your family, plus access to our dedicated Mental Health First Aiders.
- The opportunity to join our healthcare cash plan.
- Financial long service awards.
- A £15 donation to our dedicated charity partner when you complete your induction.
- Enhanced maternity, paternity, adoption, and shared parental leave benefits.
About the Location:
Hollywood Bowl Group operates 74 centres across the UK and 13 centres in Canada, offering a unique opportunity to join a dynamic team and contribute to the company's growth and success.
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