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Head Waiter

2 months ago

Central London, United Kingdom Loscar London Full time

About Loscar London

Loscar London is a five-star boutique hotel and architectural gem located in the heart of a historic district. The hotel features 39 bedrooms, including 18 suites, and is home to a renowned restaurant and unique event spaces.

As part of a distinguished hospitality group, Loscar London is committed to delivering exceptional service and experiences to its guests.

Job Summary

We are seeking a highly motivated and experienced Head Waiter to join our team in London. The successful candidate will be responsible for providing exceptional service to our guests and contributing to the hotel's success.

Key Responsibilities

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Manage a team of waiters, providing guidance and support to ensure seamless service delivery.
  • Develop and maintain relationships with guests, ensuring repeat business and positive reviews.
  • Contribute to the development of new menus and services, ensuring they meet the hotel's high standards.
  • Monitor and maintain high standards of service quality, ensuring guest satisfaction and loyalty.

Requirements

  • Proven experience in a 5-star luxury hotel or Michelin-starred restaurant.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
  • Knowledge of fine dining service standards and procedures.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Discounts on hotel services and amenities.
  • Complimentary meals and uniforms.
  • A dynamic and supportive work environment.

Company Values

Our core values - Rethinking Luxury, Well-being, Tailor-made, Entrepreneurship, Emotion, Agility, and Competency shape everything we do. As a Head Waiter, you will have the chance to embody these principles and contribute to building our lasting legacy.