Head Waiter
2 weeks ago
J. Sheekey, a renowned seafood restaurant, is seeking a dedicated and experienced Head Waiter to oversee our dining experience. As a key influencer, you will play a central role in managing the waitstaff, ensuring high service standards, and contributing to the overall success of our establishment.
Key Responsibilities:- Oversee the day-to-day operations of the dining area, maintaining exceptional service standards.
- Supervise and mentor waitstaff, fostering a positive work environment and providing guidance to ensure success.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front-of-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
AMRT1_UKCT
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