Authentication Services Specialist

3 weeks ago

London, Greater London, United Kingdom La Fosse Associates Limited Full time
Job Title: Authentication Services Engineer

La Fosse Associates Limited is seeking an experienced Authentication Services Engineer to join our team. As a key member of our platform services team, you will be responsible for the security, support, management, and maintenance of our core authentication services.

Key Responsibilities:
  • Implement changes based on Requests for Change (RFC) adhering to the BRC change management policy and process.
  • Conduct tests to verify the effectiveness of changes, ensuring the user experience is not adversely impacted, and rollback plans are in place that can restore services to their previous state.
  • Build, configure, administer, and manage the authentication services, including commercial-off-the-shelf software (COTS) and open-source packages and solutions to ensure they meet business needs and performance targets.
  • Apply technical and specialist knowledge and skills through collaboration and creativity to support the successful delivery of programmes, projects, and other sanctioned initiatives.
  • Define and track measurable goals and their outcomes throughout the life cycle using goal-setting frameworks, such as Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs).
  • Develop process efficiency and optimise processes to continually improve the business-as-usual service and support wider process improvement activities.
Requirements:
  • You will have broad knowledge across a wide range of technologies coupled with a strong grasp of service design, transition, operation & improvement.
  • You will be able to manage the entire life cycle from initial request to development through to the delivery of high-quality technology services.
  • A good understanding of commercial service and software licensing agreements, such as Software-as-a-Service (SaaS).
  • Strong analytical skills, collating, interpreting, and presenting quantitative and qualitative data about potential areas of service improvement.
  • Solid experience onboarding and maintaining a diverse portfolio of business-facing services and applications within a large organisation.
What We Offer:
  • Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
  • Pension scheme: Up to 6% contributory pension.
  • Flexible working:
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Support: Access to mental health and wellbeing assistance.
  • Team Working: Support our mission in a collaborative team.
  • Cycle2Work: Lease a bicycle through the scheme.

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