Maidstone Costa Coffee Manager
4 weeks ago
We are seeking a passionate and experienced Costa Coffee Manager to lead our team at Maidstone Motorway Services on the M20 near Maidstone. As a manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.
About the Role:- Lead a high-performing team, recruiting, training, and mentoring to achieve exceptional customer service and operational excellence.
- Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Develop and implement strategies to drive sales and increase store profitability.
- Manage budgets, monitor financial performance, and report on key metrics.
- Uphold Costa Coffee's brand values and ensure the store represents our commitment to quality and excellence.
- Minimum of 2 years in a managerial role within the retail or hospitality industry, preferably in a coffee shop or caf environment.
- Leadership Skills: Proven ability to lead, inspire, and develop a team.
- Customer Focus: Strong commitment to delivering exceptional customer service.
- Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
- Communication Skills: Excellent interpersonal and communication skills.
- Problem-Solving: Strong organisational and problem-solving abilities.
- Flexibility: Willingness to work flexible hours, including weekends and holidays.
Roadchef is the only Motorway Service area provider to hold the Platinum Investors in People accreditation and is recognised as one of the top 25 Best Big Companies to work for in 2024 with a 2 star merit.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and offer a competitive salary, benefits, and career development opportunities.
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