Barista Team Leader

3 weeks ago


Maidstone, Kent, United Kingdom Costa Coffee Full time

Barista Team Leader

Are you passionate about delivering exceptional customer experiences and inspiring your team to do the same? As a Barista Team Leader at Costa Coffee, you'll lead by example, driving high standards and fostering a culture of warmth, trust, and courage.

  • Lead by example, delivering unbeatable experiences to our customers and inspiring your team to do the same.
  • Make the most of people's talents, maximising sales and driving business growth.
  • Train and accredit new Baristas, empowering them to succeed.
  • Stay up-to-date with new recipes and ranges, sharing your knowledge with the team and driving sales.
  • Drive high standards every time, whether it's through the quality of an espresso or monthly coffee excellence scores.

What we're looking for

A passion for coffee and people is just the start. What else makes a great Barista Team Leader?

  • Reliability to open and close the store safely and on time.
  • Team leadership experience in a fast-paced environment.
  • A desire to take on shared responsibility and lead by example.
  • A love of turning knowledge and know-how into hot ideas to help your store succeed.
  • Willingness to learn and be bold, brave, and action-orientated.
  • A flexible approach and can-do attitude, as each day offers exciting new challenges.

What we can offer

We're proud of our team members and want you to feel valued and rewarded with great perks and benefits:

  • Whilst on shift, free handmade drinks plus 50% discount on food and bottled drinks.
  • Costa Coffee Retirement Plan, with matching contributions.
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme).
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working.
  • Cycle to Work Scheme, making huge savings on bikes and accessories.
  • Share Incentive Plan – becoming a shareholder in Coca-Cola.
  • Salary Sacrifice Pension Scheme, up to 10% matched contributions.
  • Shoes for Crews – Costa's discounted shoe purchase scheme.
  • Huge savings on gym memberships & fitness accessories.
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers.

Join us at Costa Coffee

We're more than just a coffee brand. We're a team of passionate, warm, and courageous individuals who share a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

We encourage the sharing of diverse thoughts and ideas, approach our work fearlessly, and support one another to take a few risks. We learn and grow constantly, championing individuality and providing a culture where everyone feels included.


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