Head of Luxury Retail Sales

3 weeks ago

London, Greater London, United Kingdom Obscurant Recruitment Solutions Ltd Full time
Job Title: Head of Retail Sales

We are seeking a dynamic and experienced Head of Retail Sales to lead our luxury retail sales team. As a key member of our Obscurant Recruitment Solutions Ltd team, you will be responsible for driving sales growth, developing and implementing sales strategies, and providing exceptional customer service.

Key Responsibilities:
  • Oversee the maintenance and enhancement of showroom aesthetics to ensure alignment with our brand standards and current design trends.
  • Implement visual merchandising strategies that enhance product presentation and customer engagement.
  • Develop a strong understanding of luxury market drivers and customer preferences.
  • Equip the team to provide exceptional service and personalised solutions that drive sales and meet customer needs.
  • Review and update showroom displays to keep them fresh, relevant, and appealing.
  • Develop and manage the sales team, recruit and onboard new members, and ensure they align with our brand goals.
  • Analyse sales data and market trends to identify opportunities for improvement and adjust strategies accordingly.
  • Implement sales strategies to drive revenue growth and achieve sales targets.
  • Recognise and reward outstanding performance to maintain high morale and achieve sales targets.
  • Collaborate with the product development team to provide insights and feedback on product offerings based on customer preferences and market trends.
Requirements:
  • Deep awareness and involvement in the luxury retail market, with a strong understanding of the key drivers and preferences of high-end customers.
  • Exceptional communication skills to build and maintain relationships with high-value clients and stakeholders.
  • Strong knowledge of interior design trends and an eye for aesthetic detail.
  • Highly professional with a passion to deliver exceptional customer service.
  • Excellent leadership and team development skills.

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