Customer Service Assistant

2 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Tesco Full time

About the Role

We're looking for a motivated and customer-focused individual to join our team as a Customer Service Assistant at our Tesco Streetly store.

Your Key Responsibilities

  • Provide exceptional customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Take the initiative and make decisions that are right for our customers.
  • Work well within a team, communicating openly with colleagues and building relationships to create a team spirit.

What's in it for you?

  • Holiday entitlement starting at 20 days, plus a personal day, rising to 22 days after 12 months.
  • Request flexible working from day one.
  • Discounts and benefits, including 10% off and 15% at pay day weekends, and access to wellbeing services.
  • Award-winning pension with matching contributions up to 7.5%.
  • Uniform provided and policies to support you for all of life's moments, big and small.

What we're looking for

  • A passion for delivering great service and a commitment to providing an exceptional shopping experience.
  • The ability to build strong relationships with colleagues and customers.
  • Excellent communication and teamwork skills.


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