Customer Service Representative

1 month ago


Aberystwyth, Cardiganshire, United Kingdom Cyngor Sir Ceredigion County Council Full time

We are seeking a motivated and friendly individual to work as part of our team at Plascrug Leisure Centre in Aberystwyth. As a Receptionist, you will be responsible for providing an excellent front of house service to our customers, handling customer enquiries, and processing transactions.

Key Responsibilities
  • Handling customer inquiries, complaints, and questions
  • Receiving bookings and processing facility hire enquiries
  • Processing transactions and handling money
  • Providing administrative support

We require individuals with a degree of fluency in the Welsh language to provide a bilingual service to our customers. We offer a range of employee benefits, including work-life balance, lifestyle savings scheme, generous employer pension scheme, cycle to work scheme, and learning and development opportunities.

The salary for this role is £22,000 - £25,000 per annum, depending on experience. You will work as part of Porth Cymorth Cynnar – Community Wellbeing and Learning, providing early help, prevention, and intervention services to groups and individuals across the County.



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