Part-time Customer Service Representative

4 weeks ago


Poole, Poole, United Kingdom Jobshop UK Limited Full time
About the Role

We are seeking a highly skilled and experienced Part-time First Point of Contact & Administrator to join our team in Poole.

This is a temporary role with a view to be extended or possibly go permanent, offering a competitive hourly rate of £13.69.

The successful candidate will be responsible for handling confidential and sensitive calls, providing excellent customer service, and logging sensitive information accurately.

Key responsibilities include:

  • Providing administrative support to the team
  • Handling customer inquiries and resolving issues
  • Logging and maintaining accurate records
  • Preparing and sending emails and correspondence
  • Attending meetings and taking minutes

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to handle confidential and sensitive information with empathy
  • Strong attention to detail and organizational skills
  • Proficiency in MS Office, including Word, Excel, Outlook, and Teams

What We Offer

We offer a supportive and friendly work environment, with opportunities for professional development and growth.

As a Part-time First Point of Contact & Administrator, you will have the chance to work in a dynamic and fast-paced team, with a focus on delivering excellent customer service and administrative support.

If you are a motivated and experienced individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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