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Account Manager

2 months ago


Lisburn, United Kingdom Tata Steel Full time
About the Role

We are seeking a highly motivated and results-driven Account Manager to join our team at Tata Steel. As an Account Manager, you will play a pivotal role in driving sales and delivering a positive customer experience.

Key Responsibilities
  • Manage and act as the principal contact for the interface between the business and key customers in respect of regular commercial, technical, financial, and logistical support activity.
  • Oversee the day-to-day deployment of agreed strategies and tactics for a portfolio of customers and monitor performance against a number of specific KPIs.
  • Top-line delivery of a sales plan, negotiating within agreed parameters.
  • Develop and execute account plans for customers where required.
  • Develop effective and clear commercial contracts and Service Level Agreements, taking responsibility for driving the implementation and delivery of these.
  • Identify opportunities, value propositions, methods of communication with customers and prospects across the customer base and the whole of the sector.
Requirements
  • Previous sales or customer service experience.
  • A proven track record of building long-lasting relationships.
  • The ability to carry out and prioritize business analyses.
What We Offer

Tata Steel UK offers its employees significant benefits packages. For this role, you will benefit from:

  • A market-competitive salary.
  • 35 days' holidays per annum.
  • Annual Pay Review.
  • Quarterly Bonus Scheme – subject to business performance.
  • Private Healthcare Scheme (Individual cover).
  • One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution).
About Us

Tata Steel is one of the world's top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We're part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover, and Tetley Tea.

Sustainability is at the very heart of what we do, and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.