Delivery Service Representative

1 week ago


Bristol, Bristol, United Kingdom Whistl Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Driver to join our team in Bristol.

The successful candidate will be responsible for delivering exceptional customer service while collecting parcels from customers within the designated timeframe.

This is an exciting opportunity to work with a market-leading delivery management company providing efficient, high-quality, and competitively priced services across business mail, parcels, fulfilment, and doordrop media both in the UK and internationally.

Key Responsibilities
  • Collecting parcels from customers in a timely and professional manner.
  • Providing outstanding customer service at all times, responding to queries, and passing on information immediately upon return to the depot.
  • Operating a 3.5t Sprinter-type vehicle safely and efficiently, adhering to health and safety procedures.
  • Loading and unloading items of up to 30kg with attention to detail.
  • Maintaining a clean and presentable vehicle at all times.
Requirements and Qualifications
  • A valid driving license with no more than three points.
  • Previous experience in driving, customer service, offloading, or similar roles.
  • Friendly and professional manner when dealing with customers.
  • Ability to co-operate successfully with fellow staff at all levels.
Benefits
  • An estimated salary of £25,000 - £35,000 per annum, depending on experience.
  • Enhanced annual leave entitlement, access to prestige benefits, long service rewards, health cash plan, life assurance scheme, career development opportunities, and Employee Assistance Programme provider.


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