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Internal Sales and Customer Service Representative

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Minster Full time
About the Role

We are seeking a highly motivated and customer-focused Internal Trade Sales Assistant to join our team at Minster, a leading specialist distributor of insulation and dry lining materials in Northern Europe.

As a key member of our sales team, you will be responsible for developing great relationships with new and existing customers, understanding their needs, and providing proactive advice and solutions to deliver the best experience possible.

Key Responsibilities
  • Develop and maintain strong relationships with customers, both face-to-face and over the phone
  • Understand customer needs and provide proactive advice and solutions
  • Deal with lapsed accounts and generate sales with new and existing customers
What We Offer

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Our benefits package includes:

  • Retirement Savings Plan (Pension) with Legal & General
  • Life Assurance - 2 x basic salary death in service benefit
  • WorkPerks - a platform with hundreds of high street and online discounts
  • Aviva Digicare+ Workplace App - digital GP, second medical opinions, and more
  • Voluntary company benefits, including Salary Sacrifice scheme and Employee Discount
Requirements

To be successful in this role, you will need:

  • A proactive and flexible approach to work
  • Efficient use of IT equipment and strong telephone presence

We are proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers.