ICT Support Specialist

2 days ago


Blackburn, Blackburn with Darwen, United Kingdom Star Academies Full time
About the Role

We are seeking a highly skilled and experienced ICT Support Specialist to join our team at Star Academies. As a key member of our business support team, you will play a critical role in delivering an exceptional support service to our pupils, teachers, and wider stakeholders.

Key Responsibilities
  • Provide technical support and troubleshooting for software and hardware issues in a timely and efficient manner.
  • Manage and maintain our ICT network, including backup and recovery of data.
  • Procure, install, and manage educational and office software and hardware.
  • Develop and maintain relationships with stakeholders across the school and the Star community.
  • Contribute to the development and implementation of ICT strategies and policies.
Requirements
  • Qualification or training in a relevant field, such as ICT or computer science.
  • Extensive experience in troubleshooting software and hardware issues.
  • Proven ability to manage and maintain ICT networks.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
About Star Academies

Star Academies is a high-performing multi-academy trust that runs over 30 primary and secondary schools. We are a values-based organization that works to improve the life chances of young people in areas of social and economic deprivation. Our pursuit of educational excellence is based on our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

We offer a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements, and healthcare cash plans. We are committed to providing equality and fairness in our recruitment and employment practices and to eliminating discrimination and promoting diversity.



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