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Senior Demand Planner

1 month ago


Frome, Somerset, United Kingdom THG Full time
About THG

We're a global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

Life at THG Beauty

We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of over 19,000 influencers to ensure brands can reach their audience anywhere in the world.

About THG Labs

THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Our capabilities include:

  • In-house market knowledge & trends
  • End-to-end service from idea generation through to manufacturing and launch
  • Technical, commercial and production expertise
  • Outstanding customer service
About the Supply & Demand Team

Based within the Commercial division of the business, The Supply and Demand Team is responsible for the planning and realisation of all inbound and outbound goods and materials in the business, forecasting and demand planning the customer requirements, the planning and management of the production plan in the factories and the reporting of the and reporting of all the forementioned elements.

Senior Demand & Materials Planner Role

Reporting to the Supply Manager, the Senior Demand and Materials Planner is a key part of the Supply Chain. The Senior Demand and Materials Planner will have responsibility for the creation, maintenance and running of forecasting activities associated with their key accounts and placing orders for inbound materials in order to meet the demand plan. The Senior Demand and Materials Planner will also be responsible for the management and reporting of stock cover on both finished SKUs and components for their accounts.

  • Develop demand forecasts from the customer forecasts, reviewing historical sales trends, promotion plans and other known activities adjusting the operational forecast.
  • Use and maintain the demand planning software as the primary forecasting system tool, enter and modify data and ensure the correctness of product hierarchy.
  • Advise and support the Demand and Materials Planner with
  • Prepare and maintain relevant reports pertaining to demand planning process.
  • Interact with sales, product and commercial teams to understand demand forecast drivers, working collaboratively to obtain and ensure that current and accurate information is used for demand forecasts.
  • Provide input to the Supply Team in developing inventory strategies on existing items, new products, and product phase-outs.
  • Order materials and components to meet the demand plan ensuring materials arrive in good time, expediting and de-expediting purchase orders to ensure deliveries are adjusted to suit a changing demand plan.
  • Closely coordinate and communicate customer action plans with Supply Planning
  • Communicate effectively and positively with all teams, colleagues and managers.
  • Help to promote a positive working atmosphere within the company.
  • Demonstrate effectiveness as a member of the Planning Team through consistent professional conduct and role model behaviour.
  • Any other duties that may be required from time to time.
Role Requirements
  • Track record in a demand planning role.
  • Experience in purchase order management.
  • Excellent communication, and decision-making skills.
  • Experience managing customer forecasts and modelling scenarios based on indexing, trends, and historic data.
  • Continuous improvement mindset.
  • Ability to quickly prioritise tasks.
  • Effective time management skills.
  • Professional and proactive work ethic.
  • Able to work to deadlines in a fast-paced environment.
THG is an Equal Opportunities Employer

We're committed to creating a diverse & inclusive environment and hence welcome applications from all sections of the community.

We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.